FREE UK SHIPPING: We guarantee next working day (Mon-Fri) despatch. All smaller packages* are posted Royal Mail 48 for 2 to 3 day delivery. In A Hurry? For an extra 50p* we'll post Royal Mail 24. We can sometimes post same day, but message us if you need it in a hurry and we'll strive to help.
* Up to 2kg (including packaging)
Larger orders over 2kg (including packaging) We generally despatch via DPD & UPS. If we miss the courier we use Royal Mail parcel service
Highlands and Islands, Northern Ireland and Isle of Wight we use Royal Mail & Parcels2go.com for a 3 to 5 day service. There's no shipping surcharge on orders over 2 kilos
Isle of Man & The Channel Islands. We can't always guarantee order fulfillment if the parcel is over 4kg. Contact us if you're unsure and we'll let you know.
INTERNATIONAL SHIPPING: We guarantee next working day (Mon-Fri) despatch. All International packages are posted on a confirmation of delivery basis. Larger order (£35+) will be sent on a tracked basis. Please be aware that there may be a Customs Duty to pay before you receive your parcel.
Larger orders over 2kg (including packaging) can't be sent to the EU I'm afraid :/
International Shipping Times (estimates):
EU & Europe - 3 to 9 working days*
North America - 3 to 9 working days*
(* Working days don't include the weekend. The above shipping times are estimates and depends on your country. It can sometimes take up to 6 weeks for certain countries. This isn't usual, but does happen. If you've not received your package within 6 weeks let us know and we'll try to help. If your package hasn't been received within 6 weeks we can progress with a claim)
Russia / Belarus? We're not shipping to Russia or Belarus at the moment :/
Returns policy: We'll accept returns on unopened, undamaged and unused goods within 30 days of receipt