FREE UK SHIPPING: We guarantee next working day (Mon-Fri) despatch for 1st class and 24 Hour Tracked. We can sometimes post same day, so message us if you need it in a hurry and we'll strive to help, our postie arrives at 1700. We try not process orders on a Saturday due to family commitments. In extremely busy periods 2nd class/48 hour orders placed on a Sunday may be processed on a Tuesday.
ORDERS UP TO 2KG (including Packaging)
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Free UK Shipping with ROYAL MAIL 2nd class.
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We have 1st class and 2nd class post options. We can't guarantee next day delivery, as per Royal Mail terms, but 90% hit their target. Please be aware of the Royal Mail 2nd class policy found here: https://www.royalmail.com/receiving/the-future-of-letter-deliveries
HIGHLANDS/ISLANDS/NORTHERN IREALAND
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Free Shipping, so no surcharge (up to 25kg) on 2nd class
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We use ROYAL MAIL
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Please be aware that Royal Mail are tweaking their delivery times in specific regions of the UK.
ORDERS OVER 2KG up to 20KG (including Packaging)
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Free UK Shipping with ROYAL MAIL Tracked 48
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We have Tracked 24 and 48 options. We can't guarantee next day delivery, as per Royal Mail terms, but 90% hit their target.
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20KG - 30KG we ask for a token gesture of £1 towards shipping on Royal Mail 48 Hour Tracked
INTERNATIONAL ORDERS
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We ship up to 2kg (inc packaging). We use Royal Mail and their international delivery partners (usually your national postal service)
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Note: There may be duties and costs to pay before you receive your parcel from your local postal service
MORE ON INTERNATIONAL SHIPPING:
All International packages are posted on a confirmation of delivery basis. Larger order (£35+) will be sent on a tracked basis. Please be aware that there may be a Customs Duty to pay before you receive your parcel.
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Larger orders over 2kg (including packaging) can't be sent internationally I'm afraid :/
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International Shipping Times (estimates):
EU & Europe - 3 to 9 working days*
North America - 3 to 9 working days*
ROW - 5 to 21 working days* (If in doubt then please enquire here)
(* Working days don't include the weekend. The above shipping times are estimates and depends on your country. It can sometimes take up to 6 weeks for certain countries. This isn't usual, but does happen. If you've not received your package within 6 weeks let us know and we'll try to help. If your package hasn't been received within 6 weeks we can progress with a claim)
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Russia / Belarus? We're not shipping to Russia or Belarus at the moment :/
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Returns policy: We'll accept returns on unopened, undamaged and unused goods within 30 days of receipt
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Privacy Policy: It's simple. We won't knowingly share your details with anyone! ;)